We’re going to look back on the world that was pre-AI and be absolutely astonished by how slow everything was. Every week at Box as we got AI-first, we highlight a workflow where someone internally built an AI agent for automating some process. It can be things like an HR process, sales outreach, responding to RFPs, handling a compliance workflow, writing documentation, and so on. Usually my immediate reaction is “I can’t believe we used to have to do all this work manually”. The amount of time that we have to spend on researching, writing, or moving data between steps just to get to the thing we *actually* are trying to do (like hire someone, close a deal, etc.) is insane. And interestingly, as a result of this exercise, I also actually see plenty of areas where I’d be willing to invest *more* in people as a result of the process getting more efficient. The ROI calculus all of a sudden changes on lots of types of work when agents can actually accelerate the process or grow the output. Wild times ahead in the era of the AI-first work.